Miele says she uses two email apps for work, Microsoft Outlook and Exchange, but that she often spends a lot of time to get both of her inboxes down to zero.
"That is something I am very emotionally committed to," Miele said. "I will admit, the Marie Kondo-type phenomena is big for me. It contributes to me. I like to keep my inbox clean and tidy and free."
While clearing out her emails is helpful on a personal level, Miele says the biggest motivator of being a "zero inboxer" is to ensure that she, and the organization, is not holding up decisions or communication, and keeping both of those things flowing. This also ensures that messages don't get lost.
"The sense of responsibility that I have, around all the people that are in our organization, is that we are keeping things moving as quickly as possible," Miele said. "We're making decisions fast. We're not slowing things down. And so, for me, that's what zero inbox means."