We drove a $42,000 Toyota Highlander and a $40,000 Volkswagen Atlas to see which one is the better family SUV - here's the verdict

Advertisement

First up is the Toyota Highlander.

First up is the Toyota Highlander.

Toyota lent us a pair of new Highlanders for evaluation in mid-grade SE V6 AWD and top-spec Hybrid Limited Platinum V6 AWD trim. Our grey SE carried an as-tested price of $42,545 while the brown Hybrid Limited Platinum stickered for $49,499.

The base four-cylinder, front-wheel-drive Highlander LE starts at $31,230.

Advertisement

Aesthetically, the Highlander is rather unexceptional. While I think it looks decently attractive, it's far from pretty. In 2016, Toyota updated the Highlander's large chrome front grille to mixed reviews.

Aesthetically, the Highlander is rather unexceptional. While I think it looks decently attractive, it's far from pretty. In 2016, Toyota updated the Highlander's large chrome front grille to mixed reviews.
Advertisement

The Highlander's side profile is traditional crossover utility — boxy with rounded edges. It straddles the line between tall wagon and traditional SUV looks.

The Highlander's side profile is traditional crossover utility — boxy with rounded edges. It straddles the line between tall wagon and traditional SUV looks.

The rear end of the Highlander features an integrated roof spoiler and a traditional lift-up tailgate.

The rear end of the Highlander features an integrated roof spoiler and a traditional lift-up tailgate.
Advertisement

It's also one of the few remaining SUVs to have a separate lift-up window that's great for loading small items.

It's also one of the few remaining SUVs to have a separate lift-up window that's great for loading small items.

However, the interior is where the Highlander really impresses.

However, the interior is where the Highlander really impresses.

We found the cabin to be a really pleasant and friendly place to be. It's quiet, comfortable, and the interior ergonomics are pretty much spot on. Material quality is very good and everything you touch feels really well put together. Highlander's cabin simply exudes this reassuring sense of solidity.

Advertisement

The Highlander's interior is packed with USB charge ports and clever storage nooks like this shelf that runs the length of the front dash. There's also a massive storage box under the center armrest between the front seats.

The Highlander's interior is packed with USB charge ports and clever storage nooks like this shelf that runs the length of the front dash. There's also a massive storage box under the center armrest between the front seats.

In front of the driver is a 4.2-inch color information display flanked by a pair of traditional analog gauges. The Highlander comes standard with the Toyota Safety Sense package which includes pre-collision warning, pedestrian warning, Lane departure warning, automatic high beams, and radar cruise control.

In front of the driver is a 4.2-inch color information display flanked by a pair of traditional analog gauges. The Highlander comes standard with the Toyota Safety Sense package which includes pre-collision warning, pedestrian warning, Lane departure warning, automatic high beams, and radar cruise control.
Advertisement

Our test cars came with an eight-inch touchscreen running Toyota's Entune infotainment system. Base Highlanders get a smaller 6.1-inch touchscreen.

Our test cars came with an eight-inch touchscreen running Toyota's Entune infotainment system. Base Highlanders get a smaller 6.1-inch touchscreen.

In spite of Toyota's work to improve the system's usability, Entune is not one of our favorites. It's perhaps the weakest part of the entire Highlander package. Entune's image quality is poor and its overall presentation feels like it's stuck in a previous decade.

In spite of Toyota's work to improve the system's usability, Entune is not one of our favorites. It's perhaps the weakest part of the entire Highlander package. Entune's image quality is poor and its overall presentation feels like it's stuck in a previous decade.

The infotainment unit onboard our Hybrid test car experienced a glitch that resulted in the system rebooting once every 60 seconds or so. This forced us to return the Hybrid text car to Toyota for repairs.

Advertisement

The second row of our test cars came equipped with a pair of optional captains chairs. A bench seat is standard. The rear cabin as a whole proved to be spacious and comfortable. The captains chairs also allow for easy pass through to the third row.

The second row of our test cars came equipped with a pair of optional captains chairs. A bench seat is standard. The rear cabin as a whole proved to be spacious and comfortable. The captains chairs also allow for easy pass through to the third row.

There's a collapsible cup holder tray located between the second-row seats. It's quite handy for passengers, but the tray in our SE test car rattled over bumps and rough surfaces. The tray in our Hybrid test car did not experience this rattle. Frankly, it's really our only complaint with the Highlander interior.

There are 13.8 cubic feet of cargo room behind the third row. With the third row folded, cargo capacity goes up to 42.3 cubic feet. Fold down the second row and the Highlander's cargo space nearly doubles to 83.7 cubic feet.

There are 13.8 cubic feet of cargo room behind the third row. With the third row folded, cargo capacity goes up to 42.3 cubic feet. Fold down the second row and the Highlander's cargo space nearly doubles to 83.7 cubic feet.
Advertisement

Under the hood of our Highlander SE is a 295 horsepower, 3.5-liter, naturally aspirated V6. The Hybrid model adds Toyota's Hybrid Synergy Drive to the same V6, boosting horsepower to 306. The base Highlander is powered by a somewhat diminutive 185 horsepower, 2.7-liter, naturally aspirated four-cylinder.

Under the hood of our Highlander SE is a 295 horsepower, 3.5-liter, naturally aspirated V6. The Hybrid model adds Toyota's Hybrid Synergy Drive to the same V6, boosting horsepower to 306. The base Highlander is powered by a somewhat diminutive 185 horsepower, 2.7-liter, naturally aspirated four-cylinder.

The four-cylinder is paired with a traditional six-speed automatic transmission while the V6 powered cars get an eight-speed unit. The hybrid models are equipped with a continuously variable transmission.

The 3.5 liter V6, shared with the Toyota Camry and Avalon sedans, is silky smooth. No one does naturally aspirated V6 engines quite as well as Toyota and it shows.

What's it like to drive?

What's it like to drive?

To drive, the Highlander was unremarkable. It's far from surefooted in the corners while its steering is rather numb and uncommunicative. It reminded me a bit too much of an old minivan. Unfortunately, the SE's sport-tuned suspension doesn't make much of a difference.

Behind the wheel, acceleration felt relatively brisk in both of our test cars, but the Highlander really makes you work for it. Our 4,400-pound SE's fuel economy-minded eight-speed automatic felt lethargic under hard acceleration. And when it decided to change gears, the shifts were hardly smooth.

This is where the Highlander really falls short. No one expects a Supra-esque experience, but Toyota should be able to give us something less whitebread than this.

Advertisement

Next up is the Volkswagen Atlas.

Next up is the Volkswagen Atlas.

Volkswagen first lent us an Atlas V6 SEL Premium with 4Motion all-wheel-drive that cost $49,000. We were so impressed with the Atlas that we brought it back for a second tour duty just to make sure we didn't miss anything. The second time around, we got our hands on a mid-grade Atlas V6 SE with 4Motion that cost a tad under $40,000. The base front-wheel-drive, four-cylinder Atlas S starts at $30,500.

The first thing you notice with the Atlas is that looks different from any Volkswagen you've ever seen. While VW has traditionally gone for svelte and sleek, the Atlas' blunt front fascia exudes old-school American truck. It's more Chevy Tahoe than VW Touareg.

The first thing you notice with the Atlas is that looks different from any Volkswagen you've ever seen. While VW has traditionally gone for svelte and sleek, the Atlas' blunt front fascia exudes old-school American truck. It's more Chevy Tahoe than VW Touareg.
Advertisement

At 16.5-foot-long, the Atlas is classified as a mid-size SUV, but its proportions verge near full-size territory. In fact, it's nearly half a foot longer than the Highlander.

At 16.5-foot-long, the Atlas is classified as a mid-size SUV, but its proportions verge near full-size territory.  In fact, it's nearly half a foot longer than the Highlander.

The Atlas's interior is positively cavernous. From the driver's seat, it feels like your front seat passenger is sitting miles away.

The Atlas's interior is positively cavernous. From the driver's seat, it feels like your front seat passenger is sitting miles away.

Like Toyota, Volkswagen really crushed it when it comes to interior ergonomics. All of the Atlas's buttons and switches are well label and easy to use. The design of the cabin feels much more modern and stylish than the current generation Highlander that hit the market in 2014.

Advertisement

The second row offers plenty of hip and legroom for three while...

The second row offers plenty of hip and legroom for three while...

... The third row will comfortably hold two adults.

... The third row will comfortably hold two adults.
Advertisement

There's also a full suite of available driver's assistance features such as adaptive cruise control, autonomous emergency braking, pedestrian monitoring, blind spot monitoring, overhead view camera, and parking assist.

There's also a full suite of available driver's assistance features such as adaptive cruise control, autonomous emergency braking, pedestrian monitoring, blind spot monitoring, overhead view camera, and parking assist.

Our Atlas is equipped with an 8-inch touchscreen running VW's latest MIB II infotainment system. Base models get a 6.5-inch screen. MIB II is quickly becoming one of our favorites.

Our Atlas is equipped with an 8-inch touchscreen running VW's latest MIB II infotainment system. Base models get a 6.5-inch screen. MIB II is quickly becoming one of our favorites.
Advertisement

The system was quick to respond, elegantly rendered, and its menus were intuitively organized. It's miles better than Toyota's Entune system.

The system was quick to respond, elegantly rendered, and its menus were intuitively organized. It's miles better than Toyota's Entune system.

However, our VW's interior was not without fault.

However, our VW's interior was not without fault.

Our big complaint is the interior fit and finish of the Atlas. Although the materials were generally of a good quality, a few trim pieces of our new test cars already felt worn. In fact, the plastic handle used to fold down the second-row seat in our SEL test car was already broken. Not a good sign for a vehicle that needs to survive the rough and tumble life of a family hauler.

In addition, our Atlas test cars exhibited squeaks and rattles at a higher rate than the Highlanders.

Advertisement

Open up the rear hatch...

Open up the rear hatch...

...And you'll find 20.6 cubic feet of cargo room behind the third row. With the third row folded, cargo space goes up to 55.5 cubic feet. Fold down the second row and the Highlander's cargo room shoots up to a massive 96.8 cubic feet.

...And you'll find 20.6 cubic feet of cargo room behind the third row. With the third row folded, cargo space goes up to 55.5 cubic feet. Fold down the second row and the Highlander's cargo room shoots up to a massive 96.8 cubic feet.
Advertisement

Under the hood, the Atlas is available with two engine options. Base models come with a 235 horsepower version of VW's EA888 2.0-liter, turbocharged, inline-four-cylinder engine. Higher spec versions like our two test cars came equipped with 3.6-liter, 276 horsepower, VR6 narrow-angle V6 engine.

Under the hood, the Atlas is available with two engine options. Base models come with a 235 horsepower version of VW's EA888 2.0-liter, turbocharged, inline-four-cylinder engine. Higher spec versions like our two test cars came equipped with 3.6-liter, 276 horsepower, VR6 narrow-angle V6 engine.

So, What's it like to drive?

So, What's it like to drive?

While it's not exactly a 4,500-pound GTI with room for seven, the Atlas drives very well for an SUV its size.

The Atlas felt perky and light enough on its feet to make driving enjoyable. More importantly, it felt willing to step up its game not only under hard acceleration, but also around the corners.

Overall, the V6 delivered solid, but not spectacular performance. Even though Car and Driver's testing showed the big VW could do 0-60 mph in a respectable 7.9 seconds, the Atlas didn't quite feel as quick as the number indicate. At the same time, the engine also never felt overmatched by the mass of the Atlas.

Advertisement

Our Verdict.

Our Verdict.

And the winner is... The Toyota Highlander.

Both vehicles showed their strengths and weaknesses during our evaluation period. Both are large, well-designed, family-friendly SUVs.

The Volkswagen wins for its driving dynamics, greater interior space, and vastly superior infotainment system.

But at the end of the day, the Toyota Highlander's refinement, build quality, and daily usability edges out the Atlas.

The reasoning came down what's truly important in the good family SUV. And even though VW offers superior space and infotainment, we felt the Toyota's rock solid build quality is better equipped for the rigors of life.

This feeling of solidity is backed up high marks from both Consumer Reports and JD Power.

In addition, the Highlander greater level of refinement makes for a more luxurious experience with fewer rattles and squeaks.

"Sure, it's not exactly sporty to drive and its infotainment system is in need of an upgrade," I wrote in my review of the Highlander.

"But that's not what's most important. Most Highlander buyers probably aren't looking for an exhilarating driving experience or the latest tech. Instead, comfort, roominess, and reliability are likely to be much higher on the list."

And in that regards, the Toyota Highlander wins.