+

Cookies on the Business Insider India website

Business Insider India has updated its Privacy and Cookie policy. We use cookies to ensure that we give you the better experience on our website. If you continue without changing your settings, we\'ll assume that you are happy to receive all cookies on the Business Insider India website. However, you can change your cookie setting at any time by clicking on our Cookie Policy at any time. You can also see our Privacy Policy.

Close
HomeQuizzoneWhatsappShare Flash Reads
 

People keep getting their UberEATS takeaways delivered by couriers in Deliveroo uniforms

Jun 21, 2016, 22:20 IST

Advertisement
Deliveroo

Deliveroo riders are dropping off takeaways to people that have ordered food from UberEATS, causing confusion among the customers of both companies.

The riders, who operate on zero-hours contracts, are legally able to deliver food for both companies but the fact that each company has its only uniform is proving to be problematic.

Uber's uniform is all black with a silver Uber logo, while Deliveroo's uniform is black and green with the Deliveroo logo.

Complimentary Tech Event
Transform talent with learning that works
Capability development is critical for businesses who want to push the envelope of innovation.Discover how business leaders are strategizing around building talent capabilities and empowering employee transformation.Know More

Obviously it's not practical for riders to change their uniform each time they make a delivery for a different platform. As a result, there are delivery people turning up at people's homes and offices with an UberEATS bag and a Deliveroo uniform, or vice versa.

I nearly turned away my UberEATS delivery because the man carrying it was wearing a Deliveroo uniform.

Advertisement

UberEATS launched in London last Thursday and got off to a bit of a rocky start. Prior to the launch, several delivery riders told Business Insider that they intended to work for UberEATS and either Deliveroo or Take Eat Easy, which is another restaurant food delivery startup.

Alex Czarnecki, general manager at UberEATS, said: "Couriers do not have to deliver exclusively with us - UberEATS is a completely flexible way for people to make money. Thousands of people, including some who deliver with other companies, have already signed up to deliver with UberEATS in London."

Advertisement

A Deliveroo spokesman said: "Both Deliveroo and UberEATS offer freelance contractor models for riders in the UK, meaning riders are free to work for both companies. We love our rider equipment and we're glad our riders choose to use it."

Here is a man wearing the UberEATS uniform:

Business Insider/Sam Shead
Business Insider/Sam SheadAn UberEATs delivery man.

NOW WATCH: 4 things men can stop doing online that will automatically make them more attractive

Please enable Javascript to watch this video
Next Article