Reliance Jio accuses Vodafone, Idea of violating Trai norms, asks for more interconnection ports
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In a letter to the incumbents, Jio said that the average call failure rate on Vodafone is above 63% and on Idea is more than 44%. The company also claimed that it was due to the inadequate PoI availability.
A very similar letter was sent
Jio asked the incumbents to adhere to Telecom Regulatory Authority of India's October 7 direction to comply with its quality of services rules, as the issue was impacting consumer interests.
Maximum call failure rate allowed is 0.5%. Jio also threatened the telcos that they would be held responsible for all consequences due to continued violation of service quality norms on their part.
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"None of the pretexts raised by you have any standing based on facts or on law in as much as your obligation to provide the requisite E1s to me QoS regulations are not contingent on any reasons or restrictions,” it further added.
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