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Macy's is teaming up with DoorDash to offer same-day and next-day delivery as the department store enters a holiday season unlike any other before

Oct 7, 2020, 02:29 IST
Business Insider
Holiday shopping is going to be a little different this year.Thomson Reuters
  • Macy's is teaming up with DoorDash to offer same-day and next-day delivery.
  • There are no minimum order requirements or time slots, but orders must be placed by noon at Macy's and by 1 p.m. at Bloomingdale's in order to be eligible for same-day delivery.
  • The announcement comes as the retail industry gets its holiday deals going — several weeks ahead of schedule.
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    DoorDash, the delivery platform best known for delivering takeout from restaurants, is branching out into a different sphere with its latest partnership.

    It announced Tuesday it would be working with Macy's to offer same-day and next-day delivery for the department store.

    The service will be available at 500 Macy's and Bloomingdale's stores across the country. (Macy's owns Bloomingdales.) Orders placed by noon at Macy's and by 1 p.m. at Bloomingdale's are eligible for same-day delivery, while orders placed after that will be delivered by DoorDash's driver fleet the next day.

    There are no minimum order requirements or time slots for the service, which is being run through DoorDash Drive, the company's last-mile delivery platform. It can be accessed on Macy's website and app. DoorDash has a similar relationship with Walmart, offering delivery "powered" by DoorDash but accessible through Walmart's app and site.

    Being able to offer shoppers convenient options will likely be key to this holiday season, which is looking to be unlike any other before due to disruptions caused by the coronavirus pandemic.

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    "Our customers want more options, including speed of delivery, and our partnership with DoorDash in 500 stores nationwide means they can take advantage of every option we have available, including same-day delivery, even in the week leading up to Christmas," Macy's CEO Jeff Gennette said in a statement.

    The announcement comes as the retail industry gets the holiday shopping season started, weeks ahead of its usual schedule.

    Macy's is one of a group of retailers that is opting to stay closed on Thanksgiving amid the ongoing coronavirus pandemic. Like many other retailers, Macy's is already advertising its holiday offerings. Stores are looking to elongate the holiday shopping season — which traditionally begins Thanksgiving weekend — in order to avoid logistical challenges that could arise with more shoppers looking to make purchases onine this year.

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