We visited the same Walmart on Black Friday in 2021 and 2022 — and the consistent emptiness shows the waning importance of the shopping holiday

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We visited the same Walmart on Black Friday in 2021 and 2022 — and the consistent emptiness shows the waning importance of the shopping holiday
  • I went to the same Rochester, New York Walmart on Black Friday two years in a row.
  • Though 2022 was slightly busier, both visits were quieter than the massive Black Friday sales of earlier years.
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I went to Walmart in Rochester, New York on Black Friday 2022 to see how crowds compared to the same store last year.

I went to Walmart in Rochester, New York on Black Friday 2022 to see how crowds compared to the same store last year.
Mary Meisenzahl/Insider

When I arrived just after 9 a.m. on Black Friday, the Walmart parking lot looked quite bare.

When I arrived just after 9 a.m. on Black Friday, the Walmart parking lot looked quite bare.
Mary Meisenzahl/Insider
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Walking inside, I didn't see very many shoppers, but there was security near the door.

Walking inside, I didn't see very many shoppers, but there was security near the door.
Mary Meisenzahl/Insider

I skipped past the main grocery area, which was empty and didn't seem to have any special holiday deals.

I skipped past the main grocery area, which was empty and didn't seem to have any special holiday deals.
Mary Meisenzahl/Insider
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At first glance the clothing sections also seemed pretty empty of customers.

At first glance the clothing sections also seemed pretty empty of customers.
Mary Meisenzahl/Insider

I finally started seeing other shoppers around the children's clothing.

I finally started seeing other shoppers around the children's clothing.
Mary Meisenzahl/Insider
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Bins in the centers of aisles seemed to have some of the most popular deals, advertising "while supplies last."

Bins in the centers of aisles seemed to have some of the most popular deals, advertising "while supplies last."
Mary Meisenzahl/Insider

These were mainly less expensive items than the typical Black Friday electronics deals.

These were mainly less expensive items than the typical Black Friday electronics deals.
Mary Meisenzahl/Insider
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Many of the deals were on bedding, pillows, and other home decor.

Many of the deals were on bedding, pillows, and other home decor.
Mary Meisenzahl/Insider

While home goods sales didn't seem to have many takers, the toys section was much busier.

While home goods sales didn't seem to have many takers, the toys section was much busier.
Mary Meisenzahl/Insider
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The toy shelves were well-stocked.

The toy shelves were well-stocked.
Mary Meisenzahl/Insider

The aisles of dolls and stuffed animals weren't especially busy, but they were definitely one of the most trafficked areas of the store.

The aisles of dolls and stuffed animals weren't especially busy, but they were definitely one of the most trafficked areas of the store.
Mary Meisenzahl/Insider
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The busiest area by far was the electronics section.

The busiest area by far was the electronics section.
Mary Meisenzahl/Insider

There were some deals on TVs and video games.

There were some deals on TVs and video games.
Mary Meisenzahl/Insider
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Customers searched through piles of discounted games and DVDs while workers restocked.

Customers searched through piles of discounted games and DVDs while workers restocked.
Mary Meisenzahl/Insider

Headphones and phone accessories also seemed popular based on the messy displays.

Headphones and phone accessories also seemed popular based on the messy displays.
Mary Meisenzahl/Insider
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Aside from toys and electronics, I wouldn't have known there was any kind of holiday or promotion going on, because it wasn't very busy.

Aside from toys and electronics, I wouldn't have known there was any kind of holiday or promotion going on, because it wasn't very busy.
Mary Meisenzahl/Insider

I also went to this same location on Black Friday in 2021.

I also went to this same location on Black Friday in 2021.
Mary Meisenzahl/Insider
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The store was quite empty for a major shopping holiday.

The store was quite empty for a major shopping holiday.
Mary Meisenzahl/Insider

Workers and security staff seemed to almost outnumber shoppers.

Workers and security staff seemed to almost outnumber shoppers.
Mary Meisenzahl/Insider
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It was easy to walk down some of the less popular aisles and not see anyone else.

It was easy to walk down some of the less popular aisles and not see anyone else.
Mary Meisenzahl/Insider

Customers that did show up seemed to mostly congregate around electronics, which are some of the most expensive items that Walmart sells.

Customers that did show up seemed to mostly congregate around electronics, which are some of the most expensive items that Walmart sells.
Mary Meisenzahl/Insider
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Some video games were heavily discounted, and people were picking through what was left.

Some video games were heavily discounted, and people were picking through what was left.
Mary Meisenzahl/Insider

A display of games for the Nintendo Switch seemed to be especially popular, with few games left.

A display of games for the Nintendo Switch seemed to be especially popular, with few games left.
Mary Meisenzahl/Insider
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A display of discounted Ring Lights was disheveled, with many of the remaining boxes opened.

A display of discounted Ring Lights was disheveled, with many of the remaining boxes opened.
Mary Meisenzahl/Insider

The other highly trafficked section of the store was some of the toy aisles.

The other highly trafficked section of the store was some of the toy aisles.
Mary Meisenzahl/Insider
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Some shelves of Legos and Matchbox cars were totally wiped out.

Some shelves of Legos and Matchbox cars were totally wiped out.
Mary Meisenzahl/Insider

Other toys didn't seem particularly popular, though.

Other toys didn't seem particularly popular, though.
Mary Meisenzahl/Insider
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Walmart was completely stocked with air fryers, one of the biggest Black Friday items of 2021.

Walmart was completely stocked with air fryers, one of the biggest Black Friday items of 2021.
Mary Meisenzahl/Insider

Other kitchen appliances, including Instant Pots and mini waffle makers, were also in stock.

Other kitchen appliances, including Instant Pots and mini waffle makers, were also in stock.
Mary Meisenzahl/Insider
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Even in the most crowded areas of the store, there was nothing like the chaos I've read about from other Black Fridays in the past.

Even in the most crowded areas of the store, there was nothing like the chaos I've read about from other Black Fridays in the past.
Mary Meisenzahl/Insider

Even with about half of the registers closed, lines never got more than a few carts deep.

Even with about half of the registers closed, lines never got more than a few carts deep.
Mary Meisenzahl/Insider
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After visiting two years in a row, I think Black Friday's importance for Walmart is waning.

After visiting two years in a row, I think Black Friday's importance for Walmart is waning.
Mary Meisenzahl/Insider

Even though the location I visited was slightly busier in 2022 than the previous year, it still felt empty compared to a regular weekend.

Even though the location I visited was slightly busier in 2022 than the previous year, it still felt empty compared to a regular weekend.
Mary Meisenzahl/Insider

Do you have a story to share about a retail or restaurant chain? Email this reporter at mmeisenzahl@businessinsider.com.

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