World Disability Day: Uber launches uberASSIST to create a true inclusive environment in India

Uber is honouring the World Disability Day on December 3 in a unique way. It has launched specialized services, uberASSIST. The new service is designed to provide additional assistance to the differently abled and the elderly to travel in a safe, reliable and affordable way.

Uber has partnered with iCare Life to provide special training to our top driver-partners to roll out this service. The drivers are trained to assist riders with different accessibility needs while boarding or de-boarding a car apart from folding and storing their wheelchairs, walkers, and scooters for transport.

Delhi will be the first city in India where it will be rolled out.

Gagan Bhatia, GM, Uber North India, said, “With uberASSIST, our driver-partners are extending that convenience to all riders with different accessibility needs to help them get around their city safely and conveniently.”

“Being a wheelchair user, I have firsthand experienced the challenges Persons with Disabilities face in intra-city travel as cars aren't accessible and drivers aren't sensitive to my needs. I would like to congratulate Uber on the launch of UberASSIST, India's first radio paratransit service” said Nipun Malhotra, CEO Nipman Foundation.

HOW IT WORKS

1. Open your Uber app.

2. Enter the code ‘ASSISTDEL’ in the promotions tab to unlock uberASSIST service

3. Select the “uberASSIST” option above the slider.

4. Set your location and enjoy your ride!

(Image credits: indiatimes)