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But a number of Walmart employees have spoken to Business Insider about their run-ins with "serial returners," fraudsters, and shoppers who brought back gross, used products.
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Here are some of the most ridiculous returns that Walmart employees said they've seen:
A Walmart associate told Business Insider that they saw a shopper return "a pair of underwear that was already worn."
A Walmart associate from Tennessee described seeing a customer return a product from Kmart.
"It was accepted with the Kmart sticker on it," the associate told Business Insider.
A Walmart associate told Business Insider that they often witness a group come in to return expensive electric toothbrushes, claiming that "they were a gift from my mom/sister/boyfriend but I don't need it."
A different Walmart associate said they saw someone try to get a refund on "a gallon of out-of-date milk from Kroger."
An employee said that they'd received a "used" positive pregnancy test at the returns desk.
One Walmart associate described seeing numerous air conditioners being returned after the summer months, as well as electric heaters brought back for a refund in the spring.
Are you a Walmart employee with a story to share? Email acain@businessinsider.com.
