A New Sears Policy Puts Insane Pressure On Workers
The struggling department store is now allowing customers to schedule returns or exchanges online, writes Erika Adams at Racked. Once shoppers alert the store they have arrived, the app will begin a countdown that is guaranteed to last no longer than five minutes.
"Buying what you really want should be easy - that's why we continue to make it more convenient to pick-up, return and exchange items that you have purchased right from your car," Leena Munjal, senior vice president of Sears, said in a release.
The release doesn't specify what will happen if the worker doesn't reach your car in time.
If it works, the Sears in-car return program seems much better than going into the store and waiting in line.
Many retail analysts believe that Sears could be headed straight for death.
The company has posted nine quarterly losses in a row.
CEO Eddie Lampert said that the company would close even more stores and cut costs in the coming months to combat the "unacceptable" losses.
Here's a video explaining how the new program works.
Do you work at Sears and have an opinion about the new program? Email retail@businessinsider.com.
- A couple accidentally shipped their cat in an Amazon return package. It arrived safely 6 days later, hundreds of miles away.
- A centenarian who starts her day with gentle exercise and loves walks shares 5 longevity tips, including staying single
- 2 states where home prices are falling because there are too many houses and not enough buyers
- "To sit and talk in the box...!" Kohli's message to critics as RCB wrecks GT in IPL Match 45
- 7 Nutritious and flavourful tiffin ideas to pack for school
- India's e-commerce market set to skyrocket as the country's digital economy surges to USD 1 Trillion by 2030
- Top 5 places to visit near Rishikesh
- Indian economy remains in bright spot: Ministry of Finance
- JNK India IPO allotment date
- JioCinema New Plans
- Realme Narzo 70 Launched
- Apple Let Loose event
- Elon Musk Apology
- RIL cash flows
- Charlie Munger
- Feedbank IPO allotment
- Tata IPO allotment
- Most generous retirement plans
- Broadcom lays off
- Cibil Score vs Cibil Report
- Birla and Bajaj in top Richest
- Nestle Sept 2023 report
- India Equity Market