+

Cookies on the Business Insider India website

Business Insider India has updated its Privacy and Cookie policy. We use cookies to ensure that we give you the better experience on our website. If you continue without changing your settings, we\'ll assume that you are happy to receive all cookies on the Business Insider India website. However, you can change your cookie setting at any time by clicking on our Cookie Policy at any time. You can also see our Privacy Policy.

Close
HomeQuizzoneWhatsappShare Flash Reads
 

A problem with Google Photos accidentally caused an 'invisible' data cap

Jul 2, 2015, 16:58 IST

Google is calling Google Photos YouTube/Google

A number of Google Photos users have been hitting an invisible data cap when trying to upload photos to the "unlimited" service.

Advertisement

Android Police reports that users were having the same problem: As they tried to upload a large amount of photos, their upload just stopped without any kind of warning flashing up.

A spokesperson for Google confirmed to Business Insider that Google Photos had been experiencing an "upload issue," which has now been fixed.

Complimentary Tech Event
Transform talent with learning that works
Capability development is critical for businesses who want to push the envelope of innovation.Discover how business leaders are strategizing around building talent capabilities and empowering employee transformation.Know More

Google said: "We have since fixed the issue. Users should no longer be experiencing any upload issues."

Google launched the photo sharing service last month at its I/O conference. The new website and app for iOS and Android is supposed to let you upload an unlimited number of photos and videos for free, as long as all video is under 1080p and photos are under 16 megapixels.

Advertisement

The number of photos users were uploading seems to differ between reports, so the problem could have been related to data usage rather than a limit on the number of photos that can be uploaded. Android Police reports that another user found that after paying $1.99 for another 100GB, their photos started uploading again, before they hit another cap. Then, after paying $9.99 for 1TB of storage, the upload started again.

Those who seem to be having problems had tried to uploaded more than 20,000 images, but if the issue is fixed, they shouldn't come across any more problems.

NOW WATCH: Should we kill off one of the most dangerous creatures in the world?

Please enable Javascript to watch this video
Next Article