8 times regular people encouraged companies to make major changes
- You may feel like a complaint to a company falls on deaf ears, but some companies have made significant changes after feedback from customers.
- Steph Curry invited a young basketball fan to design a pair of shoes with him after she complained his designs were only on sale in the boys' department.
- Decades before she was famous, a young Meghan Markle challenged a company over its gendered marketing campaign - and they changed it.
- Elon Musk rolled out Tesla software updates after drivers contacted him on Twitter.
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When you're not happy with a company or its service, it's easy to feel they don't care.But in some cases, angry consumers - including children - have contacted a company over a decision or a design, and those companies have actually done something about it.Advertisement
Here are cases where everyday people have convinced a company to change.
When a 5-year-old girl and her mom wrote to the Gap asking for more clothing options beyond "just pink and princesses and stuff like that," its president and CEO, Jeff Kirwan, put his team to work.
When a 9-year-old girl wrote to Steph Curry to ask why his shoe designs were only in the boys' section, he fixed the situation — and even released a pair of shoes with her help.Advertisement
When a Tesla driver tweeted at Elon Musk to request a new feature, the CEO agreed it was a good idea and promised to make it happen.
As a child — long before she became a household name — Meghan Markle complained about sexist language in a TV commercial, and the company changed it.Advertisement
A group of teenagers boycotted Abercrombie & Fitch over offensive slogans on its T-shirts — and the brand pulled the line.
A publishing company also took note when a 6-year-old girl said she was "very sad" to see a book on bugs was described on the cover as "a book for boys."Advertisement
Another young girl inspired a toy company to add female army figurines to its lineup.
Another little girl wrote to Lego when she noticed only the boys' toys went on adventures and had jobs — unlike the girls' toys.Advertisement
A London resident pestered a supermarket chain over its problematic delivery times, forcing the company to stop making them.