Equifax responds to confusion surrounding a massive security breach affecting 143 million customers

Equifax on Friday responded to concerns surrounding the massive security breach it announced a day earlier.

The credit-monitoring agency said problems with a website established for customers to see if they were among the 143 million affected by the hack had been fixed.

The company said it made three key adjustments to handle the aftermath of the breach:

• Consumers can immediately determine whether they were affected by the breach.
• The company's arbitration clause and class-action waiver would not apply to this incident
• And an expanded call center with over 2,000 agents was also being established

On Thursday, the company said criminals had accessed details including names and Social Security numbers. Credit card numbers for about 209,000 people, and certain documents for another 182,000 were also accessed.

Read the full statement from Equifax below:

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