+

Cookies on the Business Insider India website

Business Insider India has updated its Privacy and Cookie policy. We use cookies to ensure that we give you the better experience on our website. If you continue without changing your settings, we\'ll assume that you are happy to receive all cookies on the Business Insider India website. However, you can change your cookie setting at any time by clicking on our Cookie Policy at any time. You can also see our Privacy Policy.

Close
HomeQuizzoneWhatsappShare Flash Reads
 

Facebook has fixed a bug in its apps that was draining users' phone batteries

Jan 11, 2017, 17:51 IST

Advertisement
Founder and CEO of Facebook Mark Zuckerber gives his speach during the presentation of the new Samsung Galaxy S7 and Samsung Galaxy S7 edge on February 21, 2016 in Barcelona, Spain. The annual Mobile World Congress will start tomorrow February 22 hosting some of the world's largst communication companies, with many unveiling their last phones and gadgets.David Ramos/Getty Images

Facebook has fixed a nasty bug in its Messenger app that was draining some users' batteries incredibly fast and making their phones get too hot.

David Marcus, the VP of messaging products at the social network, confirmed on Twitter that there was a bug, and that it should now be solved.

"Issue was isolated and fixed server side," he wrote on Tuesday. "If you restart Messenger the problem should be gone now. Very sorry."

Complimentary Tech Event
Transform talent with learning that works
Capability development is critical for businesses who want to push the envelope of innovation.Discover how business leaders are strategizing around building talent capabilities and empowering employee transformation.Know More

It's not clear how many users were affected by the problem - a Facebook spokesperson did not immediately respond to a request for comment - but it appears to have only been an issue on Android smartphones.

Plenty of people complained about the bug online. "Shoutout to facebook/messenger apps for destroying 90% of my phone battery in three hours when i wasn't even using them," one Twitter user wrote on Tuesday.

Advertisement

"Facebook messenger used 15% of my battery today. I haven't opened it at all this week," said another.

One Reddit user said they even deleted the Facebook and Messenger apps as a result: "It was draining my battery really bad and phone was getting hot. Had to delete them."

(I'm pretty sure I also experienced this bug. My Moto G handset repeatedly got very hot and drained extremely quickly over the last week, though I didn't check to see which app was causing it.)

In short: If you're experiencing rapid battery drain on your Android, Facebook Messenger is probably the problem. Restart the app, and the issue should be fixed. (But let us know if it isn't!)

NOW WATCH: Watch a Tesla predict an accident and react before it even happens

Please enable Javascript to watch this video
Next Article