RBS is giving back cash to 4,500 people - after telling them they didn't even have an account
Getty
Basically, customers got in touch via the British Bankers' Association's "Lost Account scheme" which bridges bank clients with dormant accounts.
RBS initially told them that they didn't even have an account.
However it said that the bank itself spotted the mistake in telling thousands of people it didn't have cash with the bank and is now going to reimburse people.
RBS said the average amount of cash in a dormant account is less than £50 ($76).
"Unfortunately we wrongly advised some customers who had made a request through the BBA Lost Account scheme that they did not hold a dormant account with us," said RBS in a statement.
"We are very sorry that this happened and as soon as we discovered this we took steps to correct our error. We are writing to all affected customers and asking them to visit their local branch with ID to reclaim their outstanding balance.
"We have apologised for the inconvenience caused and are making sure that we put this right."
- A centenarian who starts her day with gentle exercise and loves walks shares 5 longevity tips, including staying single
- A couple accidentally shipped their cat in an Amazon return package. It arrived safely 6 days later, hundreds of miles away.
- Colon cancer rates are rising in young people. If you have two symptoms you should get a colonoscopy, a GI oncologist says.
- Having an regional accent can be bad for your interviews, especially an Indian one: study
- Dirty laundry? Major clothing companies like Zara and H&M under scrutiny for allegedly fuelling deforestation in Brazil
- 5 Best places to visit near Darjeeling
- Climate change could become main driver of biodiversity decline by mid-century: Study
- RBI initiates transition plan: Small finance banks to ascend to universal banking status
- JNK India IPO allotment date
- JioCinema New Plans
- Realme Narzo 70 Launched
- Apple Let Loose event
- Elon Musk Apology
- RIL cash flows
- Charlie Munger
- Feedbank IPO allotment
- Tata IPO allotment
- Most generous retirement plans
- Broadcom lays off
- Cibil Score vs Cibil Report
- Birla and Bajaj in top Richest
- Nestle Sept 2023 report
- India Equity Market