Silicon Valley's favorite e-cig company shut down its social media accounts - but Juul's advertising now has a life of its own
- The Silicon Valley startup Juul announced this week that it is deleting some of its social media accounts.
- The move is part of a series of actions the e-cigarette maker said it's taking to address teen vaping.
- Juul also announced it would temporarily stop selling its flavored e-cigarettes in stores.
- Juul heavily marketed its devices on YouTube, Twitter, and Instagram (where many users are teens), and recent study suggested the ad campaign was a runaway success.
Silicon Valley's favorite e-cigarette startup is getting off social media.In an attempt to address what government regulators are calling an "epidemic" of teen vaping, the e-cig startup Juul will delete its Facebook, and Instagram accounts. The move is part of a series of actions the company said it was taking on Tuesday to make its sleek, flash-drive-like products less appealing to young people ahead of an expected regulatory crackdown on e-cigs. Right now, Juul is the top e-cig brand in the US, making up nearly 80% of the e-cig market.Advertisement
Juul will also temporarily stop selling some of its flavored varieties in stores, with the exception of mint - a flavor that remains available as menthol in traditional cigarettes.
Juul has done a significant amount of marketing on social media. According to one recent study, its advertisements on Twitter, YouTube, and Instagram - platforms known to be popular among young people - were a smash hit. Juul said on Tuesday that it will not delete its Twitter or YouTube accounts but will confine the content posted on both of those channels to materials about quitting smoking and customer support.But Juul's social media presence began years ago, and the results of that campaign, which flourished, may now be difficult to reign in.
Now, though, the advertising has a life of its own: Juul said in a statement on Tuesday that 99% of social media posts related to its devices are generated by people with no link to the company.
The impact of deleting its social media accounts remains to be seen. The Juul is already popular among young people, according to a study published in October which suggested a "rapid uptake" of the Juul among youth, including minors.
Juul said it will also work with Facebook, Instagram, Twitter, and Snapchat to "polic[e] unauthorized, youth-oriented content on their platforms."Advertisement
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