Google Docs and other Google Drive service issues were resolved

• Google said it has resolved a problem with Google Drive and Docs.
• Users had reported issues with the suite of apps beginning Monday morning.
• Over 6,000 Google users reported issues, according to DownDetector.

Google said it has resolved an issue that left some users unable to access Google Drive or create new Google Docs, Sheets, and other files.

At 12:20 p.m. ET, the company reported the issues had been resolved and users who were still seeing error messages should refresh their browser.

"We resolved an issue with creating new and copying existing Google Docs, Slides and Sheets within Google Workspace and Google Workspace for Education accounts," a Google spokesperson told Insider.

Problems started around 9:36 a.m. ET and impacted users in the US, UK, and China, as well as several other countries.

While it is unknown how many users were impacted, over 6,000 Google users reported issues with Google Drive on Monday morning, according to DownDetector. At the time, the company said it was in the process of investigating issues with its products.

"Hi there. We are aware of a service disruption and are working right now to resolve it," @googledrive tweeted. "We apologize for the inconvenience and thank you for your patience. Stay updated by following the Apps Status Dashboard: http://goo.gl/NOZTZ. Thanks!"

Affected users were able to access their Google Drive, but were seeing error messages, according to Google's Workplace Status Dashboard. The error messages asked users to reload the page.

On Google Docs and Google Sheets, some users were not able to access or create new documents and spreadsheets. Google Slides was also showing error messages.

Many users took to Twitter to report the problem.