The Only Professional Situation When You Should Send A Handwritten Thank You Note

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I've opined on the issue of handwritten thank you notes before.

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I think mailing a handwritten thank you note after an interview is horrible practice for four reasons:

  • There's a delay.
  • The letter might never get to your interviewer. It could get lost in the mail, the secretary could throw it out, or it could end up in a pile of envelopes that don't get opened for months.
  • It feels old.
  • The chance of the interviewer writing back to you is slimmer.

That still holds true for interviews. Email is always the way to go.

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However, as I've spent much of the last few years watching people come, and sometimes go, from Business Insider, I've reached an unexpected conclusion: There's something wonderfully nostalgic about getting a handwritten thank you note on someone's last day of work. (Their internship is ending. They're moving on to another job.)

It's a simple but worthwhile gesture for these reasons:

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  • Because you likely work in an office, a handwritten note can be easily delivered to the person, by you.
  • It shows thoughtfulness. You had to go out and buy stationery and a nice-ish pen. And you had to formulate your message before you started writing, because you can't just hit "delete."
  • You can force yourself to deliver the note in person, so it sets up the perfect thank you/goodbye/handshake moment on your way out.
  • Your boss will read it. Nobody has the heart to throw out a handwritten note.
  • Not many people do this, so it will help you stand out.
  • Your words, if phrased well, will help you leave on a good note.

I save all my handwritten thank you notes to look back one day and remember the people who were old fashioned and thoughtful enough to say a few nice words before closing the door behind them.