Chipotle's customers are fleeing the brand in a 'nightmare scenario' - and they're all wrong
Hollis Johnson
On Tuesday, news broke that Chipotle has closed a restaurant in Sterling, Virginia, after multiple reports of customers getting sick after eating there. The news caused Chipotle's stock to fall.
Typically, after a food poisoning outbreak customers flee the brand. Chipotle's sales dropped as much as 30% during after its 2015 E. coli outbreak and still haven't rebounded to previous levels. Any food poisoning scandal is threatens to send customers fleeing.
People took to social media on Tuesday to say that the Sterling, Virginia incident was the final straw and that they would never eat at Chipotle again.
However, according to food poisoning expert Bill Marler, the apparent norovirus outbreak doesn't mean you should avoid the chain.
"A norovirus outbreaks tends to be just at one restaurant," Marler told Business Insider.
So, unlike in a case of E. coli, which can contaminate food before it is distributed to restaurants, locations in New York City are unlikely to be impacted by a norovirus outbreak in Sterling, Virginia. As long as you haven't eaten at that location before it was shut down, you should be in the clear.
Norovirus cases, Marler says, are a "nightmare scenario" and are responsible for 32 million of the 38 million foodborne illnesses in the US every year.
In general, Marler says that he considers Chipotle a "safe" option that has done major work to improve food safety since its 2015 E. coli outbreak. It suffers from bad luck and negative customer associations - not necessarily improper food preparation conditions.
Chipotle killing people again, I was just starting to trust y'all again pic.twitter.com/Usck3pNfDK
- miguel la cereza ♨️ (@Cherry_Rus) July 18, 2017
Andddd this is why I won't eat at @ChipotleTweets https://t.co/OeRazkiHZ4 pic.twitter.com/b8z8tVitYG
- Amanda McKelvey (@ammckelvey) July 18, 2017
it's 2017 stop eating at chipotle
- Denise (@deecastrooo) July 19, 2017
- A couple accidentally shipped their cat in an Amazon return package. It arrived safely 6 days later, hundreds of miles away.
- A centenarian who starts her day with gentle exercise and loves walks shares 5 longevity tips, including staying single
- 2 states where home prices are falling because there are too many houses and not enough buyers
- "To sit and talk in the box...!" Kohli's message to critics as RCB wrecks GT in IPL Match 45
- 7 Nutritious and flavourful tiffin ideas to pack for school
- India's e-commerce market set to skyrocket as the country's digital economy surges to USD 1 Trillion by 2030
- Top 5 places to visit near Rishikesh
- Indian economy remains in bright spot: Ministry of Finance