Hulu customers are furious after the company's live TV service experienced an outage during the Democratic debate

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Hulu glitched while streaming the first democratic debate of the 2020 presidential election on Wednesday

• Hulu's live TV streaming service glitched on Wednesday night, interrupting viewers of the first Democratic debate of the 2020 election. 
• Viewers took to Twitter to express their annoyance with Hulu.
• Hulu Support tweeted out a fix on Thursday and suggested "power-cycling" devices, modems, and routers - meaning turn them off, unplug them, and restart them.
• Visit Business Insider's homepage for more stories.

Hulu viewers of the first democratic debate of the 2020 presidential election were interrupted by a streaming glitch on Wednesday night. 

Hulu streamed the debate as part of its live TV service. According to Consumer Press, the interruption lasted for over one hour of the two-hour debate, getting resolved at its tail-end, around 10:40 p.m. ET. The Verge reported that alerts reading "error playing this video" and "playback failure" popped up during viewing. 

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Viewers took to Twitter to express their confusion with the interruption during the debate:

The displeasure continued Thursday morning, too:

Angry viewers warned the streaming service that errors during major live events would result in subscriber loss:

Hulu Support tweeted a solution on Thursday morning in response to one user's complaint that the same commercial was repeating on loop during the debate.

Hulu wrote that its developers "put a fix in place" and suggested users perform a "power-cycle" in order to "refresh your connection and start anew." A power-cycle entails turning off, and unplugging your streaming device, modem, and router before restarting. 

Hulu did not respond to Business Insider for additional comment on the outage.

Hulu + Live TV, the platform's subscription service for live television, offers over 60 channels for $45 per month. YouTube's live streaming service, YouTube TV, is the same monthly price for over 70 channels.

Some viewers are contemplating a switch to YouTube TV in response to Hulu's streaming error, however, they may not need to: The debate was actually streamed for free on YouTube on Wednesday, and part two with the rest of the candidates on Thursday night will be streamed for free as well.