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Verizon's data dreams, denied

May 5, 2021, 09:10 IST
Business Insider
FILE PHOTO: A photo illustration shows a Yahoo logo on smartphone in front of a displayed cyber code and keyboardReuters

Hi and welcome to the Insider Advertising newsletter, where we break down the big news in advertising and media news, including:

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Jitters inside Verizon Media Group;

JetBlue picks a new agency;

Peloton malfunctions.

First, we're seeking nominations for the world's most innovative CMOs. Submit here.

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And, if you got this email forwarded, sign up for your own here.

Verizon's privacy problem

Privacy concerns are casting a big shadow over the ad world. It's top of mind for every advertiser with Apple now limiting access to user data. It's one of the big presenter buzzwords at this week's IAB NewFronts, digital media's big annual showcase.

And it's loomed over Verizon, which just sold off its media and adtech properties, ending a years-long effort to stitch together its user data with content and tech to take on Google and Facebook for digital advertising.

  • Advertisers expressed frustration way back that Verizon wasn't delivering on its promise to marry data and content (and they themselves were nervous about the approach backfiring in light of privacy concerns).

  • Verizon also lost its biggest champion of the vision, Tim Armstrong, and ended up writing down the value of its media properties and abandoning its streaming video service Go90.

  • Ultimately, it never dented Facebook and Google's dominance - Verizon captures just 1% of the digital ad market.

  • "The whole premise was flawed - in the long term you can't use consumer data without the perception of violating consumer data," Brian Weiser, global president of business intelligence at WPP's GroupM, told Insider. "The end of this effort was always very clear."

It's not been a great time for other companies that bet big on adtech.

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JetBlue Airways Airbus A321neo's with new Mint business class.Thomas Pallini/Insider

JetBlue restarts its engines

JetBlue picked a new Omnicom ad agency as it seeks to cut costs and convince pandemic-weary consumers to return to the skies.

JetBlue is known for its unconventional ads to stand out as a lower-priced alternative. It offered customers discounts for stealing its own bus stop ads or sitting on a flight with a crying baby, for one.

But these are different times, and ones that will likely call for a decidedly different approach to its advertising.

Read the rest: JetBlue hired a new ad agency as it looks to rebrand itself in the pandemic

Peloton Tread+.Peloton

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Peloton malfunctions

Peloton is facing backlash after reports that its accidents involving the Tread+ led to 38 injuries and one child's death.

Bethany Biron spoke with 5 Peloton customers who experienced Tread+ issues dating back to January 2019. From her story:

Read the rest here: Some Peloton customers reported treadmill malfunctions, injuries, and safety concerns as early as 2019 - and said Peloton's response was sluggish

Other stories we're reading:

That's it for today. Thanks for reading, and see you next week!

- Lucia

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