+

Cookies on the Business Insider India website

Business Insider India has updated its Privacy and Cookie policy. We use cookies to ensure that we give you the better experience on our website. If you continue without changing your settings, we\'ll assume that you are happy to receive all cookies on the Business Insider India website. However, you can change your cookie setting at any time by clicking on our Cookie Policy at any time. You can also see our Privacy Policy.

Close
HomeQuizzoneWhatsappShare Flash Reads
 

Verizon Wireless Is Having Major Network Issues

Jun 28, 2014, 02:33 IST

APFor more than 24 hours, Verizon Wireless has been experiencing massive outages across the U.S., according to The Verge.

Advertisement

While calls and data service on phones has not been affected, customers have been complaining that the online systems are down, meaning that they are unable to make online bill payments. There have also been complaints that the the carrier's upgrade and activation system is down.

A Verizon spokesperson told Business Insider:

Complimentary Tech Event
Transform talent with learning that works
Capability development is critical for businesses who want to push the envelope of innovation.Discover how business leaders are strategizing around building talent capabilities and empowering employee transformation.Know More

We are unfortunately experiencing issues with our billing system, affecting customer accounts mostly in Northeast, Midwestern and some southern states. We are working on a fix. This is an internal billing systems issue not affecting network services; call, text, data services unaffected. Verizon Wireless apologizes for any inconvenience.

In the meantime, complaints are coming in on all sorts of platforms. They are reporting that when they attempt to login in to My Verizon, they see a message that says, "some account actions are temporarily unavailable while we upgrade our systems."

Advertisement

Here are some of the unhappy customer tweets:

Verizon hasn't been having a great month, with Netflix calling it out for throttling some customers with slow internet speeds. Hopefully the company will be able to get things back up and running as soon as possible.

Next Article