Walgreens and Microsoft are taking on Amazon
Walgreens inked a seven-year deal with Microsoft that encompasses a range of healthcare initiatives as both companies grapple with Amazon's looming presence in healthcare. In addition to Walgreens moving its IT infrastructure over to Microsoft Azure - Microsoft's cloud computing service - the duo will also collaborate on new in-store healthcare services, virtual care offerings, and joint innovation centers.Advertisement
Pairing up should help Microsoft and Walgreens stave off Amazon's growing healthcare footprint:
- Walgreens can shore up against Amazon's threat to its pharmacy business with Microsoft-supported health services. In a company filing, Walgreens listedAmazon's PillPack acquisition as a risk factor and threat to its prescription drug sales - and identified turning its stores into convenient healthcare hubs as a way to stay abreast of changing market dynamics. If Microsoft's tech helps Walgreens deploy in-store and virtual care services that drive foot traffic to its retail locations, it could deaden any potential blow Amazon delivers to its pharmacy revenue.
- Signing Walgreens onto Azure could combat Amazon from encroaching too far into Microsoft's healthcare cloud market share. Both Microsoft and Amazon are building out their portfolios of healthcare cloud tools, setting up for a showdown as the two look to attract more healthcare clients. Microsoft could use its partnership with Walgreens to form more relationships with providers, as Walgreens already partnerswith health systems and hospitals.
Like Walgreens, both Walmart and Kroger have pharmacy businesses that risk a substantial drop in revenue when Amazon's inevitably scales up its pharmacy business to its e-commerce site or to Whole Foods locations, and the retailers are likely leaning on Microsoft's health tech to help minimize the number of customers who might migrate to an Amazon-run service.Advertisement