Microsoft is recalling chargers for some of its Surface tablets because they could catch fire
REUTERS/Lucas Jackson
Microsoft issued a statement to Channel Economics confirming that the company would announce on Friday that the chargers were being recalled.
Business Insider has reached out to Microsoft to confirm the recall.
"As a result of damage caused by AC power cords being wound too tightly, twisted or pinched over an extended period of time, a very small proportion of Surface Pro customers have reported issues with their AC power cord," a spokesperson said.
"We will be releasing details of how customers can obtain a free replacement cable shortly," the statement continued.
According to Channel Economics, any chargers that are "sharply or repeatedly bent... [or] tightly wrapped" could overheat and pose a fire risk.
Any Surface device purchased before July 15 2015 will be eligible for a new charging cable, according to Channel Economics. The newest Surface devices, the Pro 4 and Book, are not affected.
Microsoft is reportedly building a dedicated website for the recall, through which new charging cables will be issued. Customers are being told to throw away the old cables.
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