Ecommerce

Ineffective messaging, lack of visibility and control, and multiple attempts to find the right product or service take the fun out of shopping. Banking is the most difficult sector to shop, while retail is the easiest sector. Across retail and e-commerce, returns and replacements are major pain points for customers.

There's a customer service reason, there's an economics angle, and it also has to do with sustainability, industry insiders say.

B2B e-commerce platform Udaan sold over 1.7 billion products across 22 million orders in 2022. The company said that it is witnessing good growth acr...

These startups are using tech to disrupt advertising and marketing. Explore the pitch decks selling their vision.

E-commerce giant Amazon has started delivering orders by drones in the US states of California and Texas with an aim to fly out packages to customers' homes within an hour.

E-commerce has leapfrogged to a new era of high volume during the pandemic and has become the new normal ever since. Yet, there is a lot more evolution that’s to take place in this segment going ahead, say experts.

The GST Council approved the amendments in the GST Act and GST Rules for allowing unregistered suppliers and composition taxpayers to make intra-stat...

The heads of Walmart and Target have recently warned about rising levels of theft at their stores, renewing discussions of organized retail crime.

"Bracketing," or buying multiple sizes or colors, then returning what's not wanted, seems harmless, but it causes logistical headaches for retailers.

Tour and travel, restaurant and eateries, and consumer durables are prominent sectors where online reviews and ratings play ...

It's imperative for business owners to be prepared in 2023 as they face inflated prices and a potential recession.

FSN E-Commerce Ventures, which operates under the Nykaa brand name, on Tuesday said its chief financial officer Arvind Agarwal has resigned from the ...

Poshn, a platform for wholesale processed commodity distribution & financing has announced that it is now the top trader of sugar and oil in Delhi NCR. Poshn provides a seamless and efficient procurement platform, especially for bulk-processed commodities in a highly fragmented agri supply chain market. The startup has partnered with over 500 wholesalers across eCommerce, modern trade, and general trade and has seen an aggressive adoption from across the supply chain. Poshn has reported a 7X annualized growth in the last 12 months with more than Rs 300 crore in trade. The company is also planning to trade in 10 additional commodities by the end of next year and has a PAN India presence.

Online sales expected to boom as more customers shop online post pandemic

It’s time to shop in the metaverse as Flipkart launches Flipverse

Until August, UPI recorded over 30 billion transactions worth Rs 51.74 trillion for FY23. Online payment fraud includes losses across the sales of digital goods, physical goods, money transfer transactions and banking, as well as airline ticketing and other purchases. A report recommended that fraud prevention vendors focus on building platforms providing AI-powered risk-based scoring to best suit changing market conditions.

Flipkart group leads e-commerce festive sales, Meesho is second largest contributor in order volume: Redseer

PhonePe, Paytm, Myntra reap benefits of IPL advertising, while Zomato scored over Swiggy without an IPL TV ad-Bobble AI report

Ahead of its big fashion festival sale, Myntra scales up its collection for teenagers to cover 30,000 styles. The teens segm...

Walmart-backed e-commerce platform Flipkart employs huge fulfilment centres as storage facilities for its goods. It has ware...

Flipkart Hotels aims to provide customers options to book hotel rooms across 3 lakh domestic and international hotels. Apart...

Over five lakh temp jobs will be created across e-commerce companies in the festive season.Highest demand in hiring is seen in quick commerce, retailers and FMCG companies.Indian shoppers expected to indulge in ‘revenge shopping’ this festive season.