An incredibly significant group of consumers is NOT buying iPhone 6

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If you want to get an idea of just how huge Apple's iPhone 6 is going to be globally, then the latest investor note from Citi Research analyst Jim Suva is a must-read. It provides more evidence that the iPhone 6 is fundamentally different from previous iPhones, because of the way it is going to rearrange market share for mobile handsets.

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Previously, Apple was content to take about 15% of the global phone market for iPhone, and Android took the rest - generally about 80%. The theory was that Apple doesn't want more market share than that, because the 15% it owned was made of the most profitable customers and that going downmarket might dilute its profitability.

But the iPhone 6 is different.

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It is now the No.1 phone in both the US and China, and is powering its way to that spot in other markets too. It looks as if the iPhone 6 is going to grab much more market share than it normally does. That poses huge problems for Google's Android system, which is losing a lot of customers to Apple.

Now, Apple normally sells a lot of phones right after a launch. But those sales tend to die off a few months later as the Apple customer base is fully penetrated.

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This time around, according to Citi, that has not happened. In fact, Apple's current customers are NOT the main buyers of iPhone 6. Rather, everyone else is. Citi says:

  • Only 20% of the existing iPhone user base has upgraded to iPhone 6 and 6 Plus.
  • About 50% of iPhone 6 / 6 Plus customers are first-time iPhone users who switched from other brands, mostly Android.

Here's a chart:

Apple iphone

Citi


That is hugely significant because it suggests that current iPhone users have yet to step in and actually buy a new iPhone 6. Apple customers have a high likelihood of buying a new iPhone if they already have one. About 12% of the iPhone customer base gets a new iPhone each quarter.

So the sales cycle for iPhone 6 is going to be much bigger than previous cycles once current iPhone users have upgraded.

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That will shift market share in Apple's favour, and again pose a difficult question to Google: If most people in a given market - the US and China most obviously - end up with iPhones, then is there still room left for Android?

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