Beta no-more: WhatsApp isn’t slowing down, even without an office
- The Indian government has stated that
officefor it in the country.
- Meanwhile, Whatsapp's
As per the company’s original plans, the payments service on WhatsApp was set to roll out earlier this year, but the many obstacles have pushed the date back time and again.
It started off with the pilot not having two-factor authentication, followed by data sharing issues with
The particular request for WhatsApp to set up an office specifically for its payment feature is a precautionary step. The government has concerns over who will be held accountable if payments go awry.
To share or not the share?
The updated policy statement lists the terms and conditions that WhatsApp will adhere to while regulating the Unified Payments Interface (UPI) and its relationship with partner banks. It includes requirements like phone number registration with banks, existing relationship, KYC etc.
But in light of the recent Cambridge Analytica debacle, more than the payments service, there are concerns over how the data will be shared. While the policy states that Facebook won’t have access to BHIM UPI transaction information in a ‘clear format’, they will be sharing collected data with their service providers that includes Facebook.
The Ministry of Electronics and Information Technology (MeitY) has already raised this point in the past along with other concerns over data storage.
WhatsApp’s dossier of problems in India only seems to be growing after being criticised for being the medium to spread fake news and rumours leading to a set of lynching incidents.