- Zoom is enjoying a record performance as the coronavirus pandemic forces millions of workers around the world to work from home and switch to videoconferencing.
- The company said on Wednesday that daily users ballooned from 10 million at the end of December to 200 million in March.
- But cybersecurity experts are split on whether Zoom's privacy and data procedures pose a risk to users.
- We asked cybersecurity experts which apps they would recommend for businesses concerned about Zoom's security.
- Click here for more BI Prime stories.
The video-call firm Zoom is experiencing an unprecedented boom as millions across the globe are forced to work from home due to the coronavirus pandemic.
The company's downloads have skyrocketed in the past few weeks from around 56,000 to 2 million per day, according to app tracking firm Apptopia.
Zoom CEO Eric Yuan said on Wednesday that daily users rocketed from approximately 10 million at the end of December to 200 million in March.
Transform talent with learning that worksCapability development is critical for businesses who want to push the envelope of innovation.Discover how business leaders are strategizing around building talent capabilities and empowering employee transformation.Know More As the firm's services soar in popularity, Zoom has faced increased scrutiny from cybersecurity experts over its safety and privacy procedures. Yuan said the company hadn't designed its product in anticipation of a huge chunk of the global population suddenly working from home.
As it grows in popularity, the company has faced calls for transparency on the way it handles user data - but assured us it doesn't sell information in "any way, shape or form".
Recently, "Zoombombing" has become more of an issue, in which trolls hop into videoconferences made publicly available and share indecent images or other spam. Chipotle and other organizations have been hit by such trolls.
We asked a group of cybersecurity experts what the best alternatives to Zoom out there are:
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