How to cancel a Dropbox paid subscription and downgrade to a Basic account

Dave Johnson

May 15, 2020, 08:55 IST

How to cancel a Dropbox paid subscription and downgrade to a Basic account

You can cancel your paid personal or professional subscription to Dropbox through your account settings.Rawpixel.com/Shutterstock

You can cancel a Dropbox subscription for a paid Dropbox Plus or Dropbox Professional account at any time.
To cancel your subscription, sign in to Dropbox through a web browser and go to the Plans section of your account settings.
Once you cancel your Dropbox subscription, you'll still have access to the paid service until the end of your scheduled billing cycle.
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Like many internet services, Dropbox offers a multi-tiered subscription model.

Many people use Dropbox for free, but you can also subscribe to one of the paid levels, such as Dropbox Plus or Dropbox Professional. After you cancel, you won't lose your Dropbox subscription immediately. You'll be able to take advantage of whichever Dropbox service you had through the end of the billing cycle, after which your account will revert to Dropbox Basic.

Your storage will revert to 2 GB, and the extra files will no longer sync with your devices. Your deleted files will be maintained by Dropbox for 30 days and restored if you change your mind and reactivate your subscription.

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If you have a Dropbox subscription and want to cancel, here's how to do it.