In April alone, Americans received an estimated 3.4 billion scam calls from automated machines - more than any month on record, according to The New York Times.
The spike didn't come out of nowhere. That number was about 2.5 billion in the same month last year, and consumer advocates worry that the number will only continue to increase now that the FCC has removed an Obama-era definition of auto-dialers that the agency thought was too broad.
Federal agencies are taking action, holding robocallers accountable and searching for new ways to regulate as robocallers continue to become more sophisticated with their tactics. Policies are in the works to address "neighborhood spoofing," which is the extremely effective tactic used by robocallers to make the calls look like they're coming from your own area code so that recipients are more willing to answer. So far, no policy has been successful in preventing those.
Transform talent with learning that worksCapability development is critical for businesses who want to push the envelope of innovation.Discover how business leaders are strategizing around building talent capabilities and empowering employee transformation.Know More Even when consumers don't fall for the scam and share personal information, being inundated with robocalls can be a liability: there's no way to know when the unknown number dialing you is a time-wasting scam or a real-life emergency. So while lawmakers and regulators work to figure out the best way to subside the number of outgoing scam calls, agencies and companies have come up with solutions to block the ones that get through.
It's nearly impossible to be 100% robocall-free, so adopt a few (if not all) of these tactics to see results: